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COMMUNITY OFFICE ASSOCIATE

LOCATION:  208 W. Walnut St., Raymore, MO  64083

APPLICANTS MUST COMPLETE WEST CENTRAL’S APPLICATION TO BE FULLY CONSIDERED FOR EMPLOYMENT.  See INTERESTED CANDIDATES below.

Please include the position title and posting #110425 COA on your application.        

EXCELLENT BENEFITS:  4-day work week, vacation, sick leave, holiday pay, and employer paid health insurance.  We offer life, dental, and vision insurance; 403B Retirement Fund; Flexible Spending Account and Dependent Care Spending Account.

RESPONSIBILITIES:  The Community Office Associate will serve as a receptionist at the Raymore office.  They will assist walk-in clients with completing an Intake Assessment and Referral (IAR).  The COA is responsible for greeting clients in a pleasing manner and providing them with basic information about our agency’s many programs and services. 

Other responsibilities will include maintaining accurate visitor logs, general office duties, assisting clients at the kiosk, and data entry into the agency Management Information System (MIS).    

REQUIREMENTS:  High school diploma or equivalent.  One year of post-high school/GED education, office work, or customer services experience is preferred.   

Must have working knowledge of Microsoft Office and possess the ability to use a variety of software applications including unit specific software.  Ability to use basic office equipment (i.e., phone systems, copying machines, scanner/printers, and computers). 

Must be reliable, pleasant, and have the ability to handle stressful situations. 

Ability to handle sensitive agency and participant information in a confidential manner.

Be a positive team player with excellent people skills, the ability to communicate and work professionally with all clients and co-workers with a positive attitude while motivating and inspiring others. 

DETAILS:  Hourly wage:  $16.00.  This is a full-time position working 36 hours per week in the Raymore office.  Starting date:  ASAP.   Months of experience required:  12.  Application deadline:  Open until position is filled.  Grade 3.

West Central understands the challenges of work/life balance and has instituted a compressed work week to allow staff more time for family and commitments outside of the office.

INTERESTED CANDIDATES:  Resumes are gladly accepted but a completed and signed application is required to apply for all job openings.  To complete an online application go to  www.wcmcaa.orgTo request an application be mailed or emailed, contact Human Resources 660.476.2185 x 1107 or email: KEJones@wcmcaa.org.  Applications may be returned by mail to: West Central Mo. Community Action Agency,  Attn:  Human Resources, 112 W. 4th St, Appleton City, MO  64724, or by fax to: 660.476.9246.

This position reflects the mission, vision, and values of West Central Missouri Community Action Agency, adheres to the agency and Community Action Code of Ethics and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

West Central Missouri Community Action Agency shall not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, age, disability, reprisal, genetic information, or any other characteristic protected by law in recruitment, selection, employment, placement, promotion, training, assignment, separation or any other personnel action. EQUAL OPPORTUNITY EMPLOYER M/F/D/V/AA