Low Income Household Water Assistance Program (LIWHAP)

The Low Income Household Water Assistance Program (LIHWAP) may be able to help you with a one-time payment for your water and/or wastewater (sewer) bill from November – September. The maximum amount you could get is $750.00.

LIHWAP can help with:

 
  • Disconnection or reconnection fees
  • Threat of disconnection
  • Past due and current bills

You may be eligible for help if you:

  • Are responsible for paying the utilities for your home (including if you rent)
  • Are a United States citizen (or have been legally admitted for permanent residence)
  • Are a Missouri resident
  • Have $3,000 or less in your bank accounts, retirement accounts, or investments
  • Meet or are below the income guidelines for your household size

For more information about eligibility requirements, contact West Central Missouri Community Action Agency at [email protected] 

How Do I Apply?

Follow these steps to apply for LIHWAP:

 

  • If you need an application or document mailed to you, call West Central Missouri Community Action Agency at 660-476-2185, or DSS at 855-373-4636.
  • To help us process your application faster, please include your email address on your application and attach all necessary documents.

You can apply for LIHWAP two different ways:

  • Submit your application and documents online at LIHWAP | mydss.mo.gov ; or
  • Submit your printed application by mail, email, or in person to:

West Central Missouri Community Action Agency

112 West 4th Street, Appleton City, MO 64724

Phone: 660-476-3285     Email: [email protected]

Renters:

  • If you rent your home and the water/wastewater bill is in your landlord name, the landlord must complete the Landlord Documentation Request
  • They can complete the form in one of two ways:
    • Online at this link  
    • Complete the form, print, and return it by mail, email, or in person to:

      West Central Missouri Community Action Agency

      112 West 4th Street, Appleton City, MO 64724

      Phone: 660-476-3285     Email: [email protected]

Required Documents:

  • Application that is completely filled in, signed, and dated.
  •  Proof of Social Security Number for everyone in the household. (Such as social security card, award letter, W-2).
  • Qualified Alien: Provide Proof of U.S. Citizenship and Immigration Services Form I-5551Permanent Resident Card, Re-entry Permit (a passport booklet for lawful permanent residents), USCIS Form I-94, or a I-94A.
  • Copies of utility bills for your water and/or wastewater (sewer). The person listed on the water/ wastewater (sewer) bill must be a member of the household who is age 18 or older.
Papers you need to send if any member of your household got any income last month:
  • Proof of all income (both earned and unearned) from last month for all household members who got it.
  • Household members who are active SNAP recipients do not need to provide proof of these incomes.

When Will I Get My Benefit?

Once you submit your application and required documents, your application will be reviewed within approximately 30 business days. A letter will be mailed to you that tells you if you qualify for help and the amount you will get.

  • You may get a notice in the mail from the Family Support Division asking for more information so we can complete your LIHWAP application
  • To avoid delays, upload the requested information as soon as possible

Completed applications should be mailed, Faxed or submitted electronically.

Mailing Address:

West Central Missouri Community Action Agency
Attn: Energy Assistance, LIHWAP
112 West 4th Street
Appleton City, MO 64724

Fax: 660-476-5901

Email: [email protected]

Questions?

Call: (660) 476-2185 or Email: [email protected]

For more information about LIHWAP visit LIHWAP | mydss.mo.gov