TRANSITION SERVICES ASSOCIATE

Location:  Appleton City or Raymore

This position is a strong contribution to the overall performance and success of the Housing program.

Please include the position title and posting number (TSA #111722) on your application.

RESPONSIBILITIES: The Transition Services Associate will perform coordinated entry to efficiently and effectively connect people to housing and service interventions. Additionally, they will work in other areas to cover absences or relief, equalizing peak work periods or otherwise balance the workflow.  This position will also be responsible for routine and non-routine Housing Assistance program inquiries.

REQUIREMENTS:   The successful candidate will have the ability to work in a rapidly changing environment that requires assisting the public in a pleasant manner at all times.

Be reliable and have the ability to work under stressful situations.  Handle sensitive agency and participant information in confidential manner.

Have the ability work professionally with supervisors, clients, and co-workers with a positive attitude.

Be a positive team player with excellent people skills, verbal and written communications, organizational, and detail oriented.

A High School Diploma or GED including one year post high school/GED work experience in customer service or social services, is required.

DETAILS:  This is a full-time position working 36 hours per week at either Appleton City or Raymore.  Wage:  $14/hourly.

Starting date:  12/19/2022.  Months of experience required:  12.  Application deadline: open until position is filled.

EXCELLENT BENEFITS:  4-day work week, paid Vacation, paid Sick leave, Holiday pay, Life, Dental, Vision, Health Insurance, 403B Retirement Fund, Flexible Spending Account/Dependent Care Spending Account.

West Central understands the challenges of work/life balance and has instituted a compressed work week to allow staff more time for family and commitments outside of the office.  Interested candidates:  Resumes are gladly accepted but a completed and signed application is required to apply for all job openings.  Please complete an online application on West Central’s website:  www.wcmcaa.org, 1) Work With Us, 2) Application, then [Please fill out our online Application HERE ].   To Request an application be mailed or emailed, contact Human Resources 660.476.2185 x 1107 or email: KEJones@wcmcaa.org.  Applications may be returned by mail to:  West Central Mo. Community Action Agency,  Attn:  Human Resources, 112 W. 4th St, Appleton City, MO  64724, or by fax to: 660.476.9246.

This position reflects the mission, vision, and values of West Central Missouri Community Action Agency, adheres to the agency and Community Action Code of Ethics and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

West Central Missouri Community Action Agency shall not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, age, disability, reprisal, genetic information, or any other characteristic protected by law in recruitment, selection, employment, placement, promotion, training, assignment, separation or any other personnel action. EQUAL OPPORTUNITY EMPLOYER M/F/D/V/AA