West Central Missouri Community Action Agency
Helping People, Changing Lives, Since 1965
ANNOUNCEMENTS
OH NO! Wind damage to the MAC — our Mobile office will be in the shop for repairs until further notice!
Text us at 660-466-2134, email to [email protected], or call and leave a message 660-476-2185, OR visit us at one of our office locations in Appleton City, El Dorado Springs, or Raymore.
Just out! 2025 Customer Satisfaction Survey! Visit https://www.surveymonkey.com/r/WCcustomersatisfaction25

TOP OFFICERS APPOINTED
Mary Lou Schussler, former President of West Central, has been appointed by the Board of Directors to the position of Interim CEO after the departure of Chris Thompson. Aaron Franklin has been promoted to President, while he continues to serve as Chief Financial Officer. Together, they will be taking on responsibilities previously spread across three roles, ensuring a strong and strategic leadership structure.
“As we step into these new roles, we appreciate your patience and support,” said Mary Lou. “We’re committed to keeping things running smoothly and making thoughtful decisions for the future of West Central.”
WORKFORCE YOU EVENTS
and FREE English as Second Language classes at West Central Thompson Campus in Raymore
Effective September 30, 2024, our office hours at all locations and the Mobile Office Center will be
7:30 am – 12 noon, 12:30 pm – 5 pm, Monday – Thursday
UNITED WAY FUNDRAISING
Thanks, West Central, for a great local fundraising campaign! Through individual donations, chili contests and other fun activities, we raised $1800 for United Way!
NOTICE: Are you a Section 8 voucher holder? Need some guidance getting started, searching for a unit, and about your rights and responsibilities as a voucher holder? Click here: https://www.hud.gov/hcv/tenants

West Central Designated a Gold Tier Agency by
Pathways to Excellence
We are thrilled to announce that West Central has achieved Gold Tier distinction through the PATHWAYS TO EXCELLENCE PROGRAM, making the Agency one of only 6 Community Action Agencies in the nation to achieve Gold Tier status.
Gold Tier agencies exemplify dedication to excellence, innovation, and impactful service in their communities. Agencies achieving the Gold Tier have completed all requirements of the Bronze and Silver Tiers and have also received specialized training on the self-study process, participated in cohort training and technical assistance on the implementation of the Standards of Excellence, and completed a full self-study of all 35 Standards of Excellence and received written feedback from Excellence Peer Reviewers to inform agency quality improvement efforts.

West Central Missouri Community Action Agency
112 West 4th Street
Appleton City, MO 64724
Phone: 660-476-2185 Email: [email protected]
Text: 660-466-2134
All communications will receive a response within 24 business hours (Monday – Thursday, 7:30 am to 5 pm)
WEST CENTRAL MISSOURI COMMUNITY ACTION AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER